Error after upgrade

Installation and setup related issues.

Moderator: jr

Error after upgrade

Postby msromike » Sat Jun 18, 2011 8:07 pm

Hi,

I just upgraded from the version one or two versions back to 7.2.0.1304. Running Windows 7 64x. The install seemingly completed without error.

However when I go to use the printer i get an error dialog. I have tried multiple iterations of various ways to install the software. I uninstalled and re-installed. Rebooted, I manually installed GSlite, I manually installed an older version of GSLite. I ran the LOG switch on install, but going through that log output was not useful (for me at least.)

Can anyone help? Here is the error cut and paste from the error dialog:

Thanks,
Mike

_________________

"An error occurred.

Error -2147010895: Error in UpdateCheck. Error updating settings.ini. Source=\settings@Bullzip PDF Printer.ini, Destination=, hint=Get file names. Error creating object: Bullzip.PdfSettings. Error -2147010895 (0x800736B1): Automation error
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

Source: UpdateCheck

Internal hint: Read document user from parameters"
msromike
 
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Joined: Sat Jun 18, 2011 7:58 pm

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