Installation throws error 0x000005b3

Installation and setup related issues.

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Tony
Posts: 1
Joined: Thu Apr 23, 2009 11:38 am

Installation throws error 0x000005b3

Post by Tony »

I am an admin on my Windows Vista Business (Build 6001 SP1) AND I am running the Bullzip setup exe as 'Run as administrator'

After 99% of the installation, at step 'Creating printer...(can take more than a minute)', I get a messagebox titled: 'Printers'
containing the text: 'Operation could not be completed (error 0x000005b3)'

I have an HP CX11N printer available to my Vista as a networked printer and the install log seems to point to the drivers for it as possibly causing the problem (the file HPEACLHN.HPI exists and I can read/edit it ok)- othe rdriver files from/to the same directories didn't fail. HOWEVER, when I try again, it is a slightly different HP file that fails - I'm baffled!

Looking at the installation log, I see at the end:

flq: {SPFILENOTIFY_STARTCOPY}
flq: {SPFILENOTIFY_STARTCOPY - exit(0x00000001)}
cpy: CopyFile: 'D:\Windows\System32\DriverStore\FileRepository\prnhp001.inf_2ade4966\I386\HPBPROPS.DLL'
cpy: to: 'D:\Windows\system32\spool\DRIVERS\W32X86\{9D902C6F-9F8C-4B51-80BA-10E369B4A73A}\SET845D.tmp'
cpy: CopyFile Drp is NOT active
cpy: MoveFile: 'D:\Windows\system32\spool\DRIVERS\W32X86\{9D902C6F-9F8C-4B51-80BA-10E369B4A73A}\SET845D.tmp'
cpy: to: 'D:\Windows\system32\spool\DRIVERS\W32X86\{9D902C6F-9F8C-4B51-80BA-10E369B4A73A}\HPBPROPS.DLL'
flq: {SPFILENOTIFY_ENDCOPY}
flq: {SPFILENOTIFY_ENDCOPY - exit(0x00000001)}
flq: {SPFILENOTIFY_STARTCOPY}
flq: {SPFILENOTIFY_STARTCOPY - exit(0x00000001)}
cpy: CopyFile: 'D:\Windows\System32\DriverStore\FileRepository\prnhp001.inf_2ade4966\I386\HPEACLHN.HPI'
cpy: to: 'D:\Windows\system32\spool\DRIVERS\W32X86\{9D902C6F-9F8C-4B51-80BA-10E369B4A73A}\SET84AC.tmp'
!!! cpy: CopyFile: FAILED!
!!! cpy: Error 5: Access is denied.
!!! cpy: Unable to decompress-or-copy file
!!! cpy: Error installing file (0x00000005)
!!! cpy: Error 5: Access is denied.
! cpy: SourceFile - 'D:\Windows\System32\DriverStore\FileRepository\prnhp001.inf_2ade4966\I386\HPEACLHN.HPI'
! cpy: TempFile - 'D:\Windows\system32\spool\DRIVERS\W32X86\{9D902C6F-9F8C-4B51-80BA-10E369B4A73A}\SET84AC.tmp'
! cpy: TargetFile - 'D:\Windows\system32\spool\DRIVERS\W32X86\{9D902C6F-9F8C-4B51-80BA-10E369B4A73A}\HPEACLHN.HPI'
!!! flq: SPFILENOTIFY_COPYERROR: Source = 'D:\Windows\System32\DriverStore\FileRepository\prnhp001.inf_2ade4966\I386\HPEACLHN.HPI', Target = 'D:\Windows\system32\spool\DRIVERS\W32X86\{9D902C6F-9F8C-4B51-80BA-10E369B4A73A}\HPEACLHN.HPI', Flags = 0x00000000, Error = 0x00000005.
flq: {SPFILENOTIFY_COPYERROR}
flq: {SPFILENOTIFY_COPYERROR - exit(0x00000000)}
!!! flq: SPFILENOTIFY_COPYERROR: returned FILEOP_ABORT.
!!! flq: Error 1459: This operation requires an interactive window station.
flq: {SPFILENOTIFY_ENDCOPY}
flq: {SPFILENOTIFY_ENDCOPY - exit(0x00000001)}
flq: {SPFILENOTIFY_ENDQUEUE}
flq: {SPFILENOTIFY_ENDQUEUE - exit(0x00000001)}
<<< Section end 2009/04/23 11:34:55.675
<<< [Exit status: FAILURE(0x000005b3)]

! bak: Install failed, attempting to restore original files.
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