Installation Problem on Windows 2003 Citrix Server

Installation and setup related issues.

Moderator: jr

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petervdb
Posts: 3
Joined: Fri Apr 27, 2007 3:39 pm

Installation Problem on Windows 2003 Citrix Server

Post by petervdb »

Hi,

I have installed the latest version on my desktop without problems.
When I install the Bullzip PDF Printer (3.0.0.186) on an Windows 2003 Server with Citrix 4 installed on it, I get the following error message:

The specified port is unknown.
hansdgfa
Posts: 11
Joined: Thu Jun 14, 2007 12:25 pm

Post by hansdgfa »

Same problem over here. But the installation on two other citrix servers was ok. It only occurs on 1 server.

I use the latest version of bullzip and ghostscript.
petervdb
Posts: 3
Joined: Fri Apr 27, 2007 3:39 pm

Problem solved

Post by petervdb »

Hi,

I have been able to resolve that problem.
Unfortunately I am not able te remember correctly how I did it. :(

Have you tried installing it when logged on the Console?
hansdgfa
Posts: 11
Joined: Thu Jun 14, 2007 12:25 pm

Post by hansdgfa »

No i've only tried to install it from a RDP or Citrix client.

I'm gonna try to install it from the console now.
hansdgfa
Posts: 11
Joined: Thu Jun 14, 2007 12:25 pm

Post by hansdgfa »

Same problem when installing from console.
petervdb
Posts: 3
Joined: Fri Apr 27, 2007 3:39 pm

Some remarks

Post by petervdb »

Hi,

Are you in installation mode?
hansdgfa
Posts: 11
Joined: Thu Jun 14, 2007 12:25 pm

Post by hansdgfa »

I've just tried it to install in installation mode.

Unfortunately, the same problem.
mastalampa
Posts: 2
Joined: Wed Jan 02, 2008 4:33 pm

Post by mastalampa »

I have the same problem, installing on 2 of the 3 citrix servers went OK.
installing on the Farm server give's me the same error: The specified port is unknown

on Console in installation modus...
mastalampa
Posts: 2
Joined: Wed Jan 02, 2008 4:33 pm

Post by mastalampa »

Problem solved 8)

Manualy stop the service:
Citrix Print Manager service (CpSvc.exe)
Print Spooler (spoolsv.exe)

Install and everything must go OK

ps: thx to Jacob
jr
Site Admin
Posts: 500
Joined: Sun Mar 26, 2006 12:28 pm

Post by jr »

I'll try to incorporate this into the setup program if it detects the Citrix Print Manager service (CpSvc.exe).

Regards,
Jacob
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